You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Anna R.5's avatar
Anna R.5
Helpful | Level 6
3 years ago

Dropbox support for macOS 12.3

So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
Desktop
Mac
Setting up the apps
  • Mark's avatar
    Mark
    3 years ago

    You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels. 

     

    I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of. 

afsd's avatar
afsd
Helpful | Level 5
3 years ago

And now, over a year later, this sounds like the issue currently present on Mac Dropbox with using "online" files, because it uses kernel extensions that Apple have stopped supporting in latest versions of OSX. 

 

In reply to:

 
faebe
‎07-05-2021 07:13 AM

I'd like to extend this request to discontinue using deprecated kernel extensions and instead base the new version on Apple’s new File Provider framework for MacOS:

https://developer.apple.com/documentation/fileprovider 

 

Microsoft recently announced a similar move for OneDrive:

https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/microsoft-works-to-ensure-a-great-one...

 

and:

 

gmon750
Explorer | Level 3
 
‎12-01-2021 05:35 PM

I will say this... I will be purchasing a new Macbook in 1st-quarter 2022.  As a loyal Dropbox user for 10 years, this is the first time I'm considering jettisoning Dropbox if they don't provide native support for Apple Silicon.

Get your app updated and away from kernel extensions.  Considering the size of your company, I find it disturbing that so little resources are allocated to keeping your software current.  This is the kind of thinking usually applied to failing companies.

  • Marc A.6's avatar
    Marc A.6
    Collaborator | Level 9
    3 years ago

    afsd dropbox is a morally bankrupt company and its CEO has shown again and again that they don't care about Mac users - the very ones that propelled the service to stardom.

    • afsd's avatar
      afsd
      Helpful | Level 5
      3 years ago

      @Marc A.6

      Yes finding this thread was quite disheartening. Although I was initially thinking of returning the new Mac I bought because it wasn't working with Dropbox, now I am thinking I will leave DropBox instead and keep the Mac.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!