You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Bdavi
5 months agoExplorer | Level 4
Dropbox is installed on one user profile but other profiles get a pop-up to sign in to Dropbox
I'm on a Windows 10 PC that uses multiple Windows accounts (local accounts, it if matters).
The Dropbox installer doesn't give the usual choice between setting it up for "all users" or "curren...
- 5 months ago
Bdavi wrote:
Is there any way to get rid of the popup for the additional users?
Disable the startup of Dropbox for all users in Windows Settings, then create your own shortcut for Dropbox and place it in the Startup folder within your own user profile. See the following thread for more information:
Bdavi
Explorer | Level 4
Hi Hannah,
Dropbox is syncing and working normally for the one user who needs it.
Here's a screenshot of what the other users see every time they log in to Windows.
Hannah
5 months agoDropbox Staff
Thanks for the screenshot, Bdavi!
If the users that are not using the Dropbox app, check their system tray (even the hidden icons), do they see a small Dropbox icon?
- Bdavi5 months agoExplorer | Level 4
Sorry for the delay. Yes, the non-Dropbox users do have the icon in their tray. Hovering over the icon gives the message "Waiting to be linked to a Dropbox account." Clicking the icon brings up a screen with "Welcome to Dropbox. Please sign in to continue."
- Hannah5 months agoDropbox Staff
Thanks for that, Bdavi.
So, if they click on the Dropbox icon I mentioned, do they see a gear icon at the top right?
And if they click on the gear icon, do they see a "preferences" option?
If they do, ask them to uncheck the "Start Dropbox on system startup" setting in the "general" tab of the preferences and let me know how that goes, if it affects the user that's actually using Dropbox, etc.
Thanks!
- Bdavi5 months agoExplorer | Level 4
Tried that, no joy. The gear icon takes me to preferences. But at that point, I only have 2 choices - general (language) and network (custom proxy).
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!