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Mkbg's avatar
Mkbg
Explorer | Level 4
2 years ago

Dropbox iOS app playing audio twice (double); glitch still present after latest UI update

I use Dropbox for audio playback a lot, mostly MP3 files. This audio glitch (explained in more detail below) has been present in the iOS Dropbox app for a long time now. After a recent UI overhaul th...
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  • Nancy's avatar
    Nancy
    2 years ago

    Thanks for posting on our Community, Mkbg!

     

    Out of curiosity, have you already cleared the Dropbox app’s cache and reinstalled it on your device? 

     

    If not, can you please give that a go, and let me know if the issue is resolved after that? 

     

    Keep me posted for any updates.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting on our Community, Mkbg!

 

Out of curiosity, have you already cleared the Dropbox app’s cache and reinstalled it on your device? 

 

If not, can you please give that a go, and let me know if the issue is resolved after that? 

 

Keep me posted for any updates.

  • Mkbg's avatar
    Mkbg
    Explorer | Level 4
    2 years ago

    It's been over a month now since I cleared the Dropbox cache and there have been no more instances of double audio playing. Looks like the issue is resolved. Thanks for your help.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Awesome news Mkbg!

       

      If you need anything else, let me know. 

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