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Forum Discussion

mtbarr64's avatar
mtbarr64
Helpful | Level 5
3 months ago

Dropbox hung on "connecting", update installed the beta desktop app on Windows

About 3 weeks ago, Dropbox update installed a BETA application on my W11 machine. Icon is greyed out, hovering over says "connecting." Version 207.3.5702 I downloaded the STABLE PROD release versi...
Desktop
Error Messages
Install
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi mtbarr64, thanks for bringing this to our attention.

 

The stable version of the app would be XXX.4.XXXX, so it looks like you had the stable version the last time you updated. 

 

Could you check to see that the early access option is disabled on this page on the site?

 

This will help me to assist further!

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