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Forum Discussion

currentj's avatar
currentj
Helpful | Level 5
2 years ago

Dropbox freezes and crashes my file explorer.

Hello, I am having trouble with dropbox working through my Windows file explorer.  For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
Desktop
Windows
William F.5's avatar
William F.5
Helpful | Level 6

I have the exact same problem. Navigating my local Dropbox folders on Windows 10 is painfully slow (using arrow keys to scroll through files, etc). It is as though I'm navigating an online cloud interface, not a local directory. This started just a couple of weeks ago and has really degraded the usability of Dropbox.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi there William F.5 - sorry to hear about this.

 

Can you please clarify you're device's exact OS version and the version and status of the Dropbox desktop app as shown in your system tray?

 

Did you reboot your computer since you first noticed this? 

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