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Forum Discussion
Dropbox for MacOS is now ready
I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
This on an M1 iMac running 13.1.
I have a red dot in the Menubar icon. Clicking it advises me that "DropBox for macOS is now ready." I follow all the instructions, logging in, etc. It then congratulates me and tells me that DropBox is installed. When I check, the version is v163.4.5456, but it fails to create ~/Library/CloudStorage and does not move my DropBox folder there. It is still in my home directory. And, the DrobBox menu bar still advises me that "Dropbox for macOS is now ready." I've gone through the installation three times now, but nothing changes.
What am I doing wrong?
Megan
Dropbox Staff
Dropbox StaffHey Michael N.28, how are you today?
It'll sound trivial, but have you tried restarting your device, before moving along with the process one more time?
Let me know more!
Rebooting would be problematic at the moment. The machine (iMac) is shared between my wife and I. To reboot I'd need to close all the files that she has open. But, she's an attorney with lots of client confidentiality issues, so I don't feel comfortable doing that without her presence. We will be on the road beginning tomorrow until after New Year's Day.
So, rebooting will have to wait until she has time to log out. (There are downsides to being busy and successful.)
It seems crazy to have to reboot anyway.
i have this exact same issue and i have tried rebooting just keep getting the red 1 dot up on the dropbox icon
(macbook pro ventura M1)
i have even tried downloading the new installer from your site and reinstalling. same thing happens.
- Walter
Hey Michael N.28, thanks for keeping us in the loop on this. I'm glad to see it's sorted out for you now.
As for you dms1979, can you please let us know if you're still having issues with this?
Thanks so much and happy 2023!
- I was away from home for a couple of days. When I got back I tried again. This time the upgrade works, the new location created and files moved. No restart required. Clearly something wrong on the Dropbox side of things.
