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Forum Discussion

jvdnieuwendijk's avatar
jvdnieuwendijk
Explorer | Level 4
8 months ago

Dropbox folder missing from Locations section in Finder Sidebar

Hi,   I am working on a Mac Studio (2023) running macOS Sonoma. 14.14.1. (screenshot 01).   I am working with an Up to Date version of Dropbox. Dropbox 196.4.6900 (screenshot 02).   This Dropbo...
Desktop
Mac
Setting up the apps
  • Walter's avatar
    Walter
    8 months ago

    Hey jvdnieuwendijk - sorry to hear you're having issues with this.

     

    Could you sign out of the desktop app, quit and relaunch it after rebooting your computer and let us know if this persists? 

     

    Thanks so much! 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey jvdnieuwendijk - sorry to hear you're having issues with this.

 

Could you sign out of the desktop app, quit and relaunch it after rebooting your computer and let us know if this persists? 

 

Thanks so much! 

  • jvdnieuwendijk's avatar
    jvdnieuwendijk
    Explorer | Level 4
    8 months ago

    Hi Walter,

    Thank you for your quick reply.

    I had tried logging out from Dropbox, rebooting, and logging back in Dropbox, without luck.

    However, I had not tried a full system shut down after logging out of Dropbox. This did the trick; the folder appeared back in the Locations section of the Finder sidebar!

    Thanks again!

    Very best,
    Jordy
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Glad to hear it's sorted now and thanks for the quick update on this, Jordy.

       

      See you around the Community and have a  wonderful week ahead! 

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