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Pauline Hubner's avatar
Pauline Hubner
New member | Level 2
3 years ago

Dropbox desktop app won't open after Mac OS update to Monterey 12.6

I've just updated my Mac OS to Monterey 12.6 which involved me having to do wipe my machine and do a clean install. The Dropbox app has been restored back into my applications when I restored from my...
Desktop
Install
Mac
Uninstall
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Pauline Hubner, welcome to our Community! 

 

If I were you, I'd try exactly what you mentioned. Uninstalling the app, then re-installing it might do the trick for you. 

 

Can you give it a go, and let me know of any updates? Thanks a bunch! 

madzarica's avatar
madzarica
Explorer | Level 3
2 years ago

Hi, I uninstalled drobox but it won't re-install now. Any ideas? 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi madzarica, what error are you getting when attempting to reinstall the app. Are you using this link to install the app?

    • madzarica's avatar
      madzarica
      Explorer | Level 3
      2 years ago

      Hey, thanks for the reply. That's the link I am using. I found instructions what to delete in order to get new installation to work. However, an update requires moving a Dropbox to a new location which is what cause the problem previously so I am not updating for now. 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        What error are you experiencing currently? A screenshot showing this would help greatly.

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