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Forum Discussion

LisaBee's avatar
LisaBee
Helpful | Level 5
4 years ago

Dropbox desktop app (NOT S mode)

Everytime I  try any link to download the dropbox desktop app, the only file I get is for S mode. I am NOT running in S mode. How do I get the regular desktop app for Windows? Every location I've...
Desktop
Setting up the apps
Windows
  • LisaBee's avatar
    LisaBee
    4 years ago

    Hi Walter -- thanks for the quick response. I did previously find a similar link somewhere, but didn't get a successful install. Then, after over 10 install/uninstalls and several reboots, the small file did finally work. I tried so many different things, there's really no telling what exactly made it finally successful. Except that I did have a few friends watching me on zoom, and that always seems to make a difference when someone's actually watching! 😉  But I will say that there are quite a handful of people out there who have posted that they had the exact same issue. The file would only install S Mode, and then after lots of tinkering, it finally installed correctly. I don't know that anyone has been able to post a definitive solution as to what exactly caused it to finally work. Hopefully, if someone else sees this post, they'll give your download a shot before spending hours/days trying to figure out why they can only get S Mode installed.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
LisaBee wrote:

Everytime I  try any link to download the dropbox desktop app, the only file I get is for S mode.

I am NOT running in S mode.

What device are you trying to install on? If it doesn't have an x86-based processor (i.e. it has an ARM or other such processor) then you can't run the regular desktop application and will only get the app for S Mode. It's not because you're running in S Mode, but because your processor can't run applications meant for x86-based processors.

  • LisaBee's avatar
    LisaBee
    Helpful | Level 5
    4 years ago

    Hi Rich -- Thanks for the response. Don't think it was a processor error . . . pls see my response under Walter's response. Good to go now, but took a bit of frustration to get there! 🙂

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