We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Destinydecade
2 years agoNew member | Level 2
Dropbox desktop app changes without warning
Greetings. I am Destinydecade and I am here to state that today my Dropbox app on the desktop changed without warning. Before I would click on it and boom, Dropbox works. But when I click on it now, ...
- 2 years ago
WIButterfly wrote:
... everyone that uses a self-created desktop shortcut to start Dropbox should be having the same issue.
If you create your own Desktop shortcut and name it "Dropbox", then it will be overwritten any time the Dropbox application is updated. It has always done this and I commented on it years ago (before the start of these forums). Name the shortcut "My Dropbox" or anything other than "Dropbox" and it won't be replaced.
Walter
2 years agoDropbox Staff
Hey Destinydecade, thanks for joining our Community and happy Monday!
It sounds like you may have updated to the latest version of the desktop app which begins to roll out the change to have Desktop shortcut point directly to Dropbox folder on Windows.
If that's the case indeed, can you clarify if you're having an issue accessing the desktop app or your Dropbox folder on your computer?
Keep us posted!
- gfnov2 years agoHelpful | Level 5
I have found three discussions about this same issue, so I’m not sure which one to reply to, but none of the answers make any sense. For years, we’ve clicked on the Dropbox application shortcut we created on our desktops, and then suddenly, the application shortcut disappears and is replaced by a shortcut to the Dropbox folder. Why on Earth would Dropbox developers force that upon users? Like, we don’t know when we want to open the folder, and when we want to start the application? They’ve decided that we are not allowed to have an application shortcut on our desktops because . . . ? They’re insisting that if want a shortcut to the app, we need to give it a place on our already-crowded taskbars? I created this shortcut, not Dropbox. What presumption on their part to change my shortcut. And how is it that they are even allowed to mess around with my desktop items anyway? (I guess I have to blame Microsoft for allowing that.)
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!