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DMJS's avatar
DMJS
Explorer | Level 3
8 months ago

Dropbox.com folders slow to open and access

I've been a user for years without issue. Mostly, I access shared folders by logging in online rather than syncing to a device because I work with a lot of people and a lot of files. A few months ...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi DMJS, thanks for bringing this to our attention.

 

Did you perform an advanced reinstallation of the app using these steps?

 

As you've done all the know steps to resolve this behavior, there isn't much else we can suggest.

 

If you have any further queries, feel free to message back.

DMJS's avatar
DMJS
Explorer | Level 3
8 months ago

I haven't but will try it this afternoon.

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