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Forum Discussion
Dropbox asking me to sign in to the app every time I get on my computer - How can I remove it?
Every time I turn on my Mac, this drop box sign in prompt appears (second image below), and there is also a drop box logo in the menu bar on the top right corner of my screen (black strip, first icon...
This is also happening to me. I have Windows 11 and every time I access the internet the Drop box sign in box comes up. It is so annoying! It seems to be a common problem but the advice that is given involves headings on Settings that don't exist on my computer.
Jay
Dropbox Staff
Dropbox StaffHi Sarahltc, just for clarification, do you have that device currently linked to your Dropbox account, and is the desktop app running and syncing normally?
I'm afraid I'm not very tech savvy. I have Drop box bookmarked at the top of the screen with the sign in details saved. I don't use Drop box that often so would just open it when needed. Now whenever I go on the internet a sign-in box automatically pops up without prompting and I have to clear it. This has only recently started to happen (three weeks ago?)
- Jay
Is the prompt you're seeing on the website, or is it a separate program window?
It's possible you might have the app installed on your machine, but not signed into your account.
The sign-in box, that covers a good part of the screen, is just like the image shown by the first person in this thread (see top of page). If I click on the x a second smaller box comes up asking whether I would like to sign in later.
However if I want to go on Dropbox in the usual way I click on the bookmarked Dropbox at the top of my page and it opens straightaway as it always has done. I don't need to sign in as the password etc is saved. I don't know why a sign in box is popping up every time I go on the internet whether I want to use Dropbox or (on most occasions) not.
