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Forum Discussion
Dropbox App Stuck in Starting Loop
For the past few days, my dropbox desktop app is stuck on this screen. I've tried doing disk utility to my drive, uninstalling and reinstalling the app, etc. I am still able to access everything sync...
Jay
Dropbox Staff
Dropbox StaffHi timkov, thanks for bringing this to our attention.
Could you confirm the version of the Dropbox desktop application you're running?
You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
This will help me to assist further!
Could you confirm the version of the Dropbox desktop application you're running?
You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
This will help me to assist further!
I'm running Dropbox (Version v136.4.4345) on MacOS Mojave (Version 10.14.6)
- JayIs there is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains?
Did a look and didn't see anything
- JayIf you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
