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Forum Discussion

Ian B.10's avatar
Ian B.10
New member | Level 2
9 months ago

App on Windows 11 stuck on "starting" but no progress.

I have been using Dropbox for Windows 11 on my PC for a couple of years now without problem.  Today I find that it won't connect.  I can browse to the website and login to my account but the app won't start on my PC.  Checking its icon on the taskbar it says it is starting but it never gets anywhere, when I look on its preferences it says it is not connected to an account but I can find no way to connect to one, as I said it's been connecting for years.

 

Any suggestions on how to fix this will be most welcome.

Desktop
Windows
  • Ian B.10's avatar
    Ian B.10
    9 months ago

    Never mind..... after being out all day it suddenly decided to start working again, weird.

  • Ian B.10's avatar
    Ian B.10
    New member | Level 2
    9 months ago

    Never mind..... after being out all day it suddenly decided to start working again, weird.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Hey Ian B.10, thanks for the heads up! 

       

      In any case, if you need anything else, don't hesitate to let us know! ðŸ˜Ž

       

      Enjoy the rest of your week! 

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