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Forum Discussion
Dropbox app on Windows 11 not launching and it gives errors when trying to uninstall/reinstall
On Windows 11 OS, my Dropbox application does not launch (bunch of error messages).
I tried repairing it by uninstalling / reinstalling it but I have the error message that the DropboxUninstaller...
Yes. But step number 2 of this guide is executing the DropboxUninstaller.exe file which is corrupted on my computer... So it does not work.
Hannah
Dropbox Staff
Dropbox StaffHey Ama92, are you unable to uninstall the Dropbox app, by following these steps?
Hey Hannah,
Thanks for answering.
The only thing I managed to do is remove Dropbox from the Windows application list. It is not listed anymore, but the folder is still there, and it's still impossible to reinstall it (same error code).
Is there any way to retrieve the Dropbox Uninstall exe file (download it from somewhere)?- Hannah
I'm afraid not, Ama92.
If the uninstaller fails, can you try running the uninstaller as an administrator?
- Right-click DropboxUninstaller.exe.
- Select Run as Administrator.
- Enter the computer admin username and password when prompted.
- Follow the steps in the uninstaller.
When I I run the uninstaller exe (administrator or not), it says the file DropboxUninstaller.exe is not found (even though I just clicked on it).
