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Forum Discussion
Dropbox app on Windows 11 not launching and it gives errors when trying to uninstall/reinstall
On Windows 11 OS, my Dropbox application does not launch (bunch of error messages).
I tried repairing it by uninstalling / reinstalling it but I have the error message that the DropboxUninstaller...
Mark
Super User II
Super User IIHi @Ama92
Can you have a try of following https://help.dropbox.com/installs/advanced-reinstall ?
Yes. But step number 2 of this guide is executing the DropboxUninstaller.exe file which is corrupted on my computer... So it does not work.
- Hannah
Dropbox Staff
Hey Ama92, are you unable to uninstall the Dropbox app, by following these steps?
Hey Hannah,
Thanks for answering.
The only thing I managed to do is remove Dropbox from the Windows application list. It is not listed anymore, but the folder is still there, and it's still impossible to reinstall it (same error code).
Is there any way to retrieve the Dropbox Uninstall exe file (download it from somewhere)?
