We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

user1900's avatar
user1900
Helpful | Level 5
2 years ago

Dropbox app icon is spinning but no files appear on my linux desktop after hours of working

Hello, I cannot download any files from my online storage onto a fresh linux installation that meets compatibility criteria. Xubuntu 22.04 with ext4 file system, 64bit. I am using selective syn...
  • user1900's avatar
    user1900
    2 years ago

    I wish the messages from the app were more informative.

    Everything syncs now...

     

    A note to the developers: please extend the app so that it shows some progress for the "Syncing..." phase of the process.

    I.e. when an app gets installed on a fresh system, it might take a long time to sync first.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!