You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Desktop folder no longer backing up after Dropbox backup update
Good morning, I state that 2 days ago my desktop was correctly synchronized. Yesterday after updating the dropbox backup utility, the entire desktop is no longer synchronized and a "my dropbox files...
Hannah
Dropbox Staff
Dropbox StaffHi there, ale0805, thanks for letting us know about this.
Can you give us some more info about the update you mentioned?
A couple screenshots showing the issue, would also be really helpful.
Also, if you hover over the Dropbox icon in your system tray/menu bar, what's the sync status and version of the app?
Let me know and we'll go from there.
The sync status is "synced" in the menu bar. As you can see in the screenshot the desktop folder should be synchronized but instead the folders were suddenly desynchronized and deleted from Dropbox following the update. Two folders that were on the desktop and are currently synchronized have ended up inside the folder marked with the blue arrow.
- Hannah
Thanks for the additional info, ale0805.
If you go to your backups page on dropbox.com, does everything appear as expected?
Do you see all your backups, or are any files missing there too?
HI,
if I go to my backup page, only the folders present in the "my dropbox file" folder (marked with a blue arrow in the previous screenshots) are synchronized and are present on the page while those present on the desktop are no longer present.
