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Forum Discussion
Desktop app problem with new MacOS Big Sur
Anyone upgraded to new MacOS Big Sur Beta version experiencing problem with Dropbox desktop app. App no longer works with the new OS. When trying to open the app, there is a notification message says...
Running the beta version on MacOS Big Sur under Apple Sillicon is not working yet, even the installer do not finish.
I saw on the Activity Monitor the application running 6 processes but doint nothitng and even after a few hours it do not open the application.
Dropbox process 5 processes running
Drobox Web Helper 1 process running
DropboxMacUpdate 2 processes running for hours at 98 ~ 100% CPU.
Lusil
Dropbox Staff
Dropbox StaffHey everyone, thanks for reaching out to us on the Dropbox Community.
As Rich also mentions, the OS you're running isn't currently a fully tested or supported environment for the Dropbox desktop app.
As such, we're not able to offer much on this, until it is one of our supported OSes.
You can find more about this, here.
Let us know if you have any other questions in the meantime, thanks!
