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Forum Discussion

organik's avatar
organik
Helpful | Level 6
11 months ago

Can't leave beta on Mac

I have uninstalled and reinstalled, opted out of new releases, repeatedly clicked "leave beta" but dropbox insists on installing the beta.

What a nightmare.  

 

What am I missing?  The beta has been an absolute train wreck.

Beta build
Desktop
Mac
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey organik! Sorry to hear that. 

     

    Can you let me know what’s the exact app version you see when hovering over the small Dropbox icon in your menu bar? 

     

    That’ll help assist you further.

    • sterpstra's avatar
      sterpstra
      Explorer | Level 3
      10 months ago

      193.4.5594 Same issue here but I don't have the Leave Beta Experience option. And I also have no access to my files. Well done Dropbox!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        Hey sterpstra - sorry to jump in here, but the version you mentioned is the latest, stable version of the desktop app - not a beta one. 

         

        Could you let us know some additional information about the issue you're facing so that we can assist further? 

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