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Forum Discussion
kenw232
12 months agoExplorer | Level 3
Can't install Dropbox on windows 11
Why can't I get Dropbox to work in Windows 11 (22H2)? I download the software, it installs, but will not sign in. It jumps to the web page and I can signin but the Windows app does nothing and kee...
- 12 months ago
Hey kenw232, thanks for bringing this to our attention.
What happens when you click on the "sign in now" button in the second screenshot? Does it loop around, redirecting you to the website again?
Also, there's an error message saying that you're trying to connect a device, which would bring you to more than what's allowed for your plan.
If you go to your account settings, do you have more than 3 devices already linked to your account there?
If so, you'll need to bring them under 3, in order to be able to sign in to this one.
Let me know how it goes.
Hannah
Dropbox Staff
Hey kenw232, thanks for bringing this to our attention.
What happens when you click on the "sign in now" button in the second screenshot? Does it loop around, redirecting you to the website again?
Also, there's an error message saying that you're trying to connect a device, which would bring you to more than what's allowed for your plan.
If you go to your account settings, do you have more than 3 devices already linked to your account there?
If so, you'll need to bring them under 3, in order to be able to sign in to this one.
Let me know how it goes.
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