You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
SE_
7 months agoExplorer | Level 4
Cannot view my PC files on mobile app anymore
Please help!
I've agreed to the latest update from Dropbox and since then I cannot access my PC backup on my Dropbox mobile app. From reading other board messages it looks like they've actually taken this feature off and you can now only view these files from your desktop app? What's the point of that?! If that's true, this is an insane downgrade to the service. Are they expecting everything to sit on the synced drive? Would be grateful to know if people have found a workable way around it, otherwise I'll just start shopping elsewhere.
Thanks.
- RichSuper User II
SE_
wrote:
I've agreed to the latest update from Dropbox and since then I cannot access my PC backup on my Dropbox mobile app.
You can access your backups via your Backups page. This should also work on your mobile device.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!