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Samnersy's avatar
Samnersy
Helpful | Level 6
5 years ago

Cannot sing-in to Dropbox app on iPhone (Error 500)

Hello   I'm using dropbox for several years and I really love that. Much appreciate for this EXCELLENT app.  However,  unfortunately, it is a while I cant sign-in the dropbox app on iPhone.  ...
Account Access
Error Messages
Mobile
Setting up the apps
  • Samnersy's avatar
    Samnersy
    5 years ago

    Dear Lusil and Daphne,

     

    I could connect to dropbox now, and my problem solved. I guess the support team made some correction.

    Difeniatily I couldn't do anything.

     

    Much appreciate for your support and keep this app fantastic.


    Thank you
    Hamid

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff

Thanks for letting us know, Samnersy. 

 

I've made sure to pass your comments to the ticket you mentioned here, so that our member of the team reviewing this for you has all the relevant information to continue their investigation. 

 

In the meantime, you can also check if you have any pending updates on the device that you're having trouble with, as well as resetting your network's settings, in case it helps. 

 

Let us know how it goes, cheers!

Samnersy's avatar
Samnersy
Helpful | Level 6
5 years ago

Dear Lusil and Daphne,

 

I could connect to dropbox now, and my problem solved. I guess the support team made some correction.

Difeniatily I couldn't do anything.

 

Much appreciate for your support and keep this app fantastic.


Thank you
Hamid

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