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Forum Discussion
Cannot log in to Dropbox anymore
Hi there,
Since migrating to a new Mac (via Time Machine) I can no longer log in to Dropbox in the Mac app. I put my username and password, then type in the code sent to me by email, and it fai...
Nancy
Dropbox Staff
Dropbox StaffHi sepide, and thanks for posting here today.
Have you, by any chance, tried to reinstall the Dropbox app on your device? If yes, does that seem to make any difference?
Let me know, and we’ll take it from there.
Thanks for the tip. Reinstalling the app solved the issue.
- Nancy
I’m glad I could help!
I’ll be around the Community, if you need something else.
I have tried re-installing the app on my MacOS, but it still returns the error message that says "something went wrong"
- Nancy
Welcome to the forum, King_Jaey!
Out of curiosity, can you please open an incognito window on your web browser and try to sign in to the Dropbox website from there?
I’d like to see if you’ll receive the same error message as the one on the app or if you’re gonna be able to sign in to your Dropbox account with no issues.
