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scott117's avatar
scott117
New member | Level 2
2 years ago

Badge is Missing in Word Doc

Using Word (MS 365) on Mac. Sometimes the badge is there, but often it's gone. Have gone into Dropbox Preferences and checked the box that says to always show the badge. Doesn't work.   Any ideas...
  • Megan's avatar
    2 years ago

    Hey there, scott117, thanks for posting today!

     

    Let's check why Dropbox Badge might not be there for your Word documents. Can you clarify the app's syncing status, along with the version that you're using? 

     

    You can find the version by locating your Dropbox icon on the menu bar, next to your WiFi and hovering your mouse over there. 

     

    Also, feel free to take a look at this Help Center article.

     

    Looking forward to hearing back from you.