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Helpful | Level 6

3 years ago

Solved

After removing dropbox from my Mac, it still appears in "login" items. Help?

I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files around. Even after deleting the application, dropbox remains in "login items" underneath "Allow in the background." When starting up my mac, I get a notification message that dropbox wants to work in the background. How can I completely remove dropbox from my Mac?

I would appreciate any help.

Thank you.

desktop

Mac

Uninstall

Rich
2 years ago
flh wrote:

Just double checking: if I unlink my laptop from Dropbox and then delete the folders on my laptop, I know it doesn't delete them from my cloud account, but does it delete them from my desktop that it was formerly linked to?

Once you unlink a device, there's no connection back to anything. You can safely delete the files from it.

20 Replies

Replies have been turned off for this discussion

Jay
Dropbox Staff
3 years ago
Hi WonderingAboutThat, thanks for bringing this to our attention.

If you're looking to completely remove the Dropbox desktop application, try following the steps in the advanced reinstallation article.

Up until step 4 should be the last step you need to uninstall the app entirely, anything after that is to reinstall the app.

Keep me updated with any progress!
- WonderingAboutThat
  Helpful | Level 6
  3 years ago
  Thank you for your response.
  Unfortunately this did not work.
  After this command:
  sudo mv ~/.dropbox ~/.Trash/dropbox.old
  I received an error saying "No such file or directory."
  I continue to receive this message each time I boot up the computer, even though I have it disabled in the "Allow in the background."
  
  Additionally under the "Notifications" section of the system systems, Dropbox is not listed under "Application Notifications."
  How is it possible that I am still receiving these notifications?
  Does dropbox have any type of phone based customer support? I haven't been able to find a contact number.
  I contacted apple support and they were not able to help me with this.
  
  I would appreciate any further assistance you can offer.
  - Hannah
    Dropbox Staff
    3 years ago
    Hey WonderingAboutThat, thanks for this info.
    
    May we reach out to you via email, so we can take a closer look into this?
- dbfsitot
  New member | Level 2
  2 years ago
  I am also having this problem. I tried this approach and it didn't work. Please advise on how to remove Dropbox from my computer entirely.
  - dbfsitot
    New member | Level 2
    2 years ago
    I'm having a problem where I removed Dropbox permissions for login and notifications but I still get notifications that Dropbox wants to run things in the background. I have tried removing the app, following the advanced reinstallation to delete all remaining Dropbox system folders, and nothing has helped. Please advise on how to remove Dropbox from my computer.
DoctrNikhil
New member | Level 2
2 years ago
Even after deleting the application, dropbox remains in "login items" underneath "Allow in the background."
To fix this, run the command in terminal

cd ~/Library/LaunchAgents rm com.dropbox.DropboxMacUpdate.agent.plist
- BCW_HW
  New member | Level 2
  10 months ago
  Thank you so much!! This terminal command
  cd ~/Library/LaunchAgents rm com.dropbox.DropboxMacUpdate.agent.plist
  finally solved my issue of Dropbox appearing in the Allow in the Background menu under Login Items. Woot!
  - WonderingAboutThat
    Helpful | Level 6
    10 months ago
    
    Oh my goodness it worked!! Finally!! Thank you!

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Help?","id":"message:662094","revisionNum":2,"repliesCount":20,"author":{"__ref":"User:user:1611003"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:662094"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:662094"},"body":"

I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files around. Even after deleting the application, dropbox remains in \"login items\" underneath \"Allow in the background.\" When starting up my mac, I get a notification message that dropbox wants to work in the background. How can I completely remove dropbox from my Mac?

I would appreciate any help.

Thank you.

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I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files around. Even after deleting the application, dropbox remains in \"login items\" underneath \"Allow in the background.\" When starting up my mac, I get a notification message that dropbox wants to work in the background. How can I completely remove dropbox from my Mac?

I would appreciate any help.

Thank you.

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After removing dropbox from my Mac, it still appears in \"login\" items. Help?","moderationData":{"__ref":"ModerationData:moderation_data:662103"},"body":"

Hi WonderingAboutThat, thanks for bringing this to our attention.

If you're looking to completely remove the Dropbox desktop application, try following the steps in the advanced reinstallation article.

Up until step 4 should be the last step you need to uninstall the app entirely, anything after that is to reinstall the app.

Keep me updated with any progress!

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Thank you for your response.

Unfortunately this did not work.

After this command:

sudo mv ~/.dropbox ~/.Trash/dropbox.old

I received an error saying \"No such file or directory.\"

I continue to receive this message each time I boot up the computer, even though I have it disabled in the \"Allow in the background.\"

Additionally under the \"Notifications\" section of the system systems, Dropbox is not listed under \"Application Notifications.\"

How is it possible that I am still receiving these notifications?

Does dropbox have any type of phone based customer support? I haven't been able to find a contact number.

I contacted apple support and they were not able to help me with this.

I would appreciate any further assistance you can offer.

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Hey WonderingAboutThat, thanks for this info.

May we reach out to you via email, so we can take a closer look into this?

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I am also having this problem. I tried this approach and it didn't work. Please advise on how to remove Dropbox from my computer entirely.

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I'm having a problem where I removed Dropbox permissions for login and notifications but I still get notifications that Dropbox wants to run things in the background. I have tried removing the app, following the advanced reinstallation to delete all remaining Dropbox system folders, and nothing has helped. Please advise on how to remove Dropbox from my computer.

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Even after deleting the application, dropbox remains in \"login items\" underneath \"Allow in the background.\"

To fix this, run the command in terminal

cd ~/Library/LaunchAgents\nrm com.dropbox.DropboxMacUpdate.agent.plist

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Thank you so much!! This terminal command

cd ~/Library/LaunchAgents\nrm com.dropbox.DropboxMacUpdate.agent.plist

finally solved my issue of Dropbox appearing in the Allow in the Background menu under Login Items. Woot!

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Oh my goodness it worked!! Finally!! Thank you!

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Forum Discussion

After removing dropbox from my Mac, it still appears in "login" items. Help?

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