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Forum Discussion
Dario1250
2 years agoHelpful | Level 5
After latest Dropbox update, documents on Mac are set to open with Dropbox by default
MacBook Pro M1 with the MacOS Ventura 13.1 installed. I use the Dropbox Plus plan, and I predominantly access files through my Finder app. The Dropbox app notified me of the new update — I instal...
shapiromh
Helpful | Level 6
Problem Description: When trying to open online files from the Finder, the default (presumably set by Dropbox) is to open the file in Dropbox online. A secondary issue, but this typically fails as well (see image below). The desired behavior is to automatically download the file and open the default application for the file extension, as is currently the behavior on Windows. In the "get info" screen for the file, I can change the default application manually to the correct program and get the desired behavior. However, the default will revert to Dropbox later. Additionally, even though I change the default for all similar file types, the default remains Dropbox for all other files.
I started using the Dropbox beta a couple months ago, and this has been the behavior for the duration.
Note this may be similar to the following post, but prior to using the beta I could not open from the Finder at all without first manually setting the file to "Make available offline": https://www.dropboxforum.com/t5/View-download-and-export/Online-Files-don-t-open-on-Mac-via-Finder/m-p/552537#M31054
PedroTytgat
2 years agoExplorer | Level 4
Same here. Right-clicking and choosing Open With and then the default app (that is still registered as Default!) gives the desired behavior: the file downloads and is opened with the app.
- shapiromh2 years agoHelpful | Level 6
Thanks for the note. In your case does it revert back to "open with Dropbox" to the default after making this change (even if selecting "change all"). This was the particularly annoying issue I was trying to describe.
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