You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ram G.'s avatar
Ram G.
Explorer | Level 4
23 days ago

Will I go back to my original storage limit after downgrading my account?

Hi, my Dropbox Basic plan has a storage limit of ~18 GB. I’m wondering, if I buy Dropbox Essentials (3 TB) subscription for couple of months and go back to Dropbox Basic, will my account continue to have the ~18 GB limit?

downgrade
Referrals
Storage space
  • Walter's avatar
    Walter
    23 days ago

    Hey Ram G. - thanks for using Dropbox and posting on our Community!

     

    In short, yes, your account will keep any additional storage you have earned through referrals or other promotions when you downgrade from the Dropbox Essentials plan. 

     

    Also note that space earned through referrals will be doubled when upgraded. 

     

    Let us know if you have any other questions. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    23 days ago

    Hey Ram G. - thanks for using Dropbox and posting on our Community!

     

    In short, yes, your account will keep any additional storage you have earned through referrals or other promotions when you downgrade from the Dropbox Essentials plan. 

     

    Also note that space earned through referrals will be doubled when upgraded. 

     

    Let us know if you have any other questions. 

    • Ram G.'s avatar
      Ram G.
      Explorer | Level 4
      23 days ago

      Hello Walter , thanks very for the clarification! Regarding the note about storage space getting doubled, does it mean the storage limit in my Dropbox Basic plan can potentially become ~36 GB after downgrading from Dropbox Essentials to Dropbox Basis?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        23 days ago

        Actually no Ram G. 

         

        When you downgrade to the Basic plan, your storage would go back to what it was originally. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!