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Forum Discussion
moVie71
2 months agoExplorer | Level 3
The email I send in order to increase my storage, doesn't reach the recipients.
Ciao a tutti, mi capita che se invito degli amici per incrementare il mio spazio gratuito l'email che invio tramite la App non arriva ai destinatari. Potreste aiutarmi?
Megan
2 months agoDropbox Staff
Ciao moVie71, andiamo dritti al punto!
Solo per assicurarci che siamo sulla stessa lunghezza d'onda, sembra che tu stia riscontrando alcuni problemi quando invii referral, è così?
Utilizzi questi passaggi quando provi a farlo? Se controlli lo stato dei referral come mostrato nell'articolo e controlli la colonna "email del destinatario", lo vedi come inviato?
Fammi sapere di più e da lì inizieremo!
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Hey moVie71, let's jump right into this!
Just to make sure we're on the same page here, it sounds like you're facing some issues when sending referrals, is that right?
Do you use these steps when trying to do so? If you check the referrals' status as shown in the article, and check the "recipient email" column, do you see it as sent?
Let me know more, and we'll take it from there!
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