We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
moVie71
9 days agoExplorer | Level 3
The email I send in order to increase my storage, doesn't reach the recipients.
Ciao a tutti, mi capita che se invito degli amici per incrementare il mio spazio gratuito l'email che invio tramite la App non arriva ai destinatari. Potreste aiutarmi?
Megan
9 days agoDropbox Staff
Ciao moVie71, andiamo dritti al punto!
Solo per assicurarci che siamo sulla stessa lunghezza d'onda, sembra che tu stia riscontrando alcuni problemi quando invii referral, è così?
Utilizzi questi passaggi quando provi a farlo? Se controlli lo stato dei referral come mostrato nell'articolo e controlli la colonna "email del destinatario", lo vedi come inviato?
Fammi sapere di più e da lì inizieremo!
--
Hey moVie71, let's jump right into this!
Just to make sure we're on the same page here, it sounds like you're facing some issues when sending referrals, is that right?
Do you use these steps when trying to do so? If you check the referrals' status as shown in the article, and check the "recipient email" column, do you see it as sent?
Let me know more, and we'll take it from there!
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!