You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

gkrupp56's avatar
gkrupp56
Helpful | Level 5
2 years ago

Why can't I add files to my free account?

I am well below my storage space, yet I can't upload anything; I get the message that I am out of storage space.  The details are as follows:  Using 0.01 GB of 2 GB space.   Can anyone tell me ...
  • gkrupp56's avatar
    gkrupp56
    2 years ago
    Hi, Jay. I tried uploading something I knew was very small, and it uploaded. Maybe the sender didn’t tell me how large the other file was, because I can’t see it because it won’t open in Dropbox. I’ll check with that person and come back to this community forum if I need further help. Thank you. In other words, maybe dropbox denied it because it knew it would go beyond my quota.