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Forum Discussion
Mac Finder continues to show large size of Dropbox Folder despite everything being online-only
Hi, everyone. Thanks in advance for your help, wisdom, and support.
I have a problem several others have experienced, but none of the solutions I found here seem to be working. Simply put, I ha...
Hannah
Dropbox Staff
Dropbox StaffHi again, Brucknerphile!
Have you restarted your computer since enabling the "online-only files on Mac" setting?
Also, if the issue persists after the restart, can you right-click on a folder, make it "available offline" and then switch it again to "online-only", to see if that makes a difference?
Hi, Hannah,
Again, thank you for your help with this.
I have rebooted several times since changing the toggle to "online only Mac files," with no effect. As you instructed, I downloaded a few folders ("make available offline") and then changed them to online only. I'm afraid there was no difference, and I continued to check Finder space, etc., to see if anything was happening.
I'm happy to try whatever else you think might be helpful. I appreciate any help you can provide.
JS
- Hi, everyone. This is peculiar. I received an email informing me that someone had contributed to this conversation, but I see no new messages or responses? As it is the weekend, I didn’t expect any action until tomorrow. Have I missed something? Please get back. BTW, the problem from the original post persists. Many thanks.
JS - Megan
Hey Brucknerphile, I hope you're doing well!
Can I send you an email, in order for us to have a closer look into this?
- Absolutely, and thank you! Do you have my email? -JS
- Megan
Hey Brucknerphile!
I just sent you an email to your Community-linked email address.
I'll be more than happy to see you there, thanks!
