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Forum Discussion
Quicken 5G missing
5G of space for Quicken promotion did not apply to my account and when I try again to apply the Quicken 5GB Dropbox Coupon Code the result is: Coupon has already been applied. How to I go about getti...
I followed the instructions to the letter and there were no errors displayed, just no storage space added. I tried again, as I said, but was blocked from reusing the code. I spoke with a Quicken support agent who said, "Talk to Dropbox support", which, as you probably know, is frustratingly impossible, and the Dropbox chatbot is so generic that's it's useless. After posting here, I connected with a Quicken chat agent who had a second code generated for me, and on the second attempt it worked.
I got the new code from Quicken support, and have done this annually for the last several years, but now I get the dropbox error message "You have already claimed a code of this type". Quicken support did not know what to do about this except to contact Dropbox. Any suggestions? Does Dropbox have a limit on the number of codes that can be redeemed?
- Rich
Super User II
Phil L wrote:
... I get the dropbox error message "You have already claimed a code of this type".
Has the previous one already expired and the bonus space dropped off your account?
Yes, that is correct. Quicken support issued the new code today and entering it gave the above new error. Last year, the same process worked (though it still required Quicken support to issue a new code).
