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Forum Discussion
Not able to remove shared folders because I am full...
I would like to remove some of my shared folders, but dropbox doesn't allows me.
To do so i first need more storage <><><><>
Does anyone have a solution for this? I am on a mac
Hey Eefje, welcome to our Community!
Based on the info you have provided, it looks like these are shared folders that haven't been added to your account just yet. Could that be the case?
Have you checked your account's plan page, to see what's occupying your storage space?
Keep in mind, that if you need to leave a shared folder, you can do this by following these steps. No worries, we'll get to the bottom of this.
Thanks a bunch!
Megan
Dropbox Staff
Dropbox StaffHey Eefje, welcome to our Community!
Based on the info you have provided, it looks like these are shared folders that haven't been added to your account just yet. Could that be the case?
Have you checked your account's plan page, to see what's occupying your storage space?
Keep in mind, that if you need to leave a shared folder, you can do this by following these steps. No worries, we'll get to the bottom of this.
Thanks a bunch!
Dear Megan, thanks for your reply! I see that most of my space is still taken by my personal files. I have deleted al ot already, but it does not seem to help. i cannot find the file sizes, so i can choose which ones to remove from dropbox....
- Hannah
Hello from me too, Eefje!
You can follow the steps in this article, to see the size of your files and calculate the size of your folders.
Let me know if you have any issues.
Thank you!!!!!!
Don't know why this is so hard, once you know.
