You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Atwistofabba
3 years agoExplorer | Level 3
iPhone storage and dropbox
Hi! Hoping you can help. I have the Dropbox app on my phone and I am in the process of moving my videos from my camera roll to Dropbox. I am doing this purely to try and free up space on my phone. How...
Atwistofabba
Explorer | Level 3
Hi there, thank you for your reply. The thing I’m a bit confused about is that I’ve uploaded them to Dropbox and they seem to automatically delete from my camera roll without me manually going back to delete them. Is that correct? And another reason I ask the question is because when I was initially trying to upload them to the app I had cleared space on my phone but after uploading a few videos my phone said my phone was full again so seems to defeat the object of what I was trying to do.
Rich
3 years agoSuper User II
Atwistofabba wrote:
I’ve uploaded them to Dropbox and they seem to automatically delete from my camera roll without me manually going back to delete them. Is that correct?
Dropbox doesn't do that, so it would depend on how you're uploading them and with what app. Dropbox doesn't (and can't) delete the files from your Camera Roll. Even using the automatic Camera Uploads feature, it can't remove the originals from your Camera Roll.
- Atwistofabba3 years agoExplorer | Level 3That’s so weird as they are gone and I haven’t deleted them. I have been uploading by using the Dropbox app on my phone and uploading them to a folder I’ve set up in there. I can see them in that folder but when I go back to my camera roll they are gone.
- Walter3 years agoDropbox Staff
Hey Atwistofabba, sorry to jump in, but can you clarify the exact steps you're taking to upload your files to Dropbox via the mobile app?
Can you try uploading an example file to see if it will be deleted again?
- selenad3 months agoExplorer | Level 3
what app would you recommend me using for an iphone to transfer storage in apps and photos as well as an automatic transfer into my dropbox folder?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!