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Forum Discussion
Thisdoesnotmakesense
2 years agoNew member | Level 2
incorrect storage amount
Dropbox was claiming I had used 11GB out of 10GB of storage available. I removed a large portion to bring it down to 9GB and then another portion to bring it under 7GB, after I removed these files, i...
- 2 years ago
Thisdoesnotmakesense wrote:
Dropbox was claiming I had used 11GB out of 10GB of storage available. I removed a large portion to bring it down to 9GB and then another portion to bring it under 7GB, after I removed these files, it claimed I was at 16gb out of 10 GB of storage.
Do you have the backup feature enabled? Any backups saved? What does your Plan page show for your usage breakdown?
Rich
2 years agoSuper User II
Thisdoesnotmakesense wrote:
Dropbox was claiming I had used 11GB out of 10GB of storage available. I removed a large portion to bring it down to 9GB and then another portion to bring it under 7GB, after I removed these files, it claimed I was at 16gb out of 10 GB of storage.
Do you have the backup feature enabled? Any backups saved? What does your Plan page show for your usage breakdown?
- Thisdoesnotmakesense2 years agoNew member | Level 2
Looks like I must have backed up a device unknowingly...
I don't even have a 10GB device so it is strange but deleting this USB device resolved my issue.
Thank you so much!
I'll be bookmarking this backup link for future reference.
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