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Thisdoesnotmakesense's avatar
Thisdoesnotmakesense
New member | Level 2
2 years ago

incorrect storage amount

Dropbox was claiming I had used 11GB out of 10GB of storage available. I removed a large portion to bring it down to 9GB and then another portion to bring it under 7GB, after I removed these files, i...
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Storage space
  • Rich's avatar
    Rich
    2 years ago
    Thisdoesnotmakesense wrote:

    Dropbox was claiming I had used 11GB out of 10GB of storage available. I removed a large portion to bring it down to 9GB and then another portion to bring it under 7GB, after I removed these files, it claimed I was at 16gb out of 10 GB of storage.

    Do you have the backup feature enabled? Any backups saved? What does your Plan page show for your usage breakdown?

Thisdoesnotmakesense's avatar
Thisdoesnotmakesense
New member | Level 2
2 years ago

the online version shows the changes but the app on my desktop does not

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