You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RyanH1
3 years agoExplorer | Level 4
I installed Dropbox on my second computer and my used Dropbox space doubled
I have Dropbox Basic, connected to just one device. There was 1.3 GB of space used in my Dropbox account.
I got a new computer, installed Dropbox there. Now there is 2.6 GB of space used in my Dropbox account, and Dropbox is telling me I'm out of space (since I only have 2GB available).
I can see backups of both "PC" and "PC (2)" on Dropbox online. Using selective sync, I have chosen for Dropbox NOT to store the "PC" folder on my second computer.
I don't understand why this is happening, because the files that got copied into the "PC (2)" folder on my second computer are literally the same ones from "PC". I don't know why my used storage space has doubled. This seems like an easy thing to fix/turn off, but I've searched and haven't found anything.
Hey RyanH1, welcome aboard the Dropbox Community.
It sounds like you've enabled the backup feature on your computers. This will add and backup your desktop files to Dropbox, thus take up your space.
If you want, you can disable this feature and move your files back to their original locations.
Let me know how it goes.
- HannahDropbox Staff
Hey RyanH1, welcome aboard the Dropbox Community.
It sounds like you've enabled the backup feature on your computers. This will add and backup your desktop files to Dropbox, thus take up your space.
If you want, you can disable this feature and move your files back to their original locations.
Let me know how it goes.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!