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Forum Discussion
I did not get the 25GB storage from the Asus promotion
Hi community,
after buying a new Asus notbeook yesterday I installed everything today including My Asus with Dropbox which promised me 25GB for registering. I signed in with my already existing...
Hi @Daphne,
I received the message that I was eligible when my notebook automatically started installing MyAsus. I was offered to login with my existing account instead of registering a new one. So I logged in but after that nothing ever happend and neither was I notified that i got more storage nor did I get it. I didn't have a Dropbox app installed on my device before I got the message and after login in during the installation process of My Asus I had a Dropbox app running.
I read the article and did everything as was posted. Since I got the message about the promotion I figured I would be eligible and wouldn't know why I wouldn't be.
Looking forward to your feedback,
StPokal
Daphne
Dropbox Staff
Dropbox StaffThanks for checking on that StPokal!
I'd be more than happy to look further into this with you, so I've reached out to the email linked with your profile here. When you have the chance, please check your inbox and get back to me there if you'd like to.
Cheers!
Dear Community
I have exactly the same problem as mentioned above.
How to get the 25 GB for a year?
Cheers
Lotte
- WalterHey there lkm18; thanks for joining the discussion here.
If you've already checked the relevant Help Center article and still have issues with this, may we reach out via email to have a further look into this?
Thanks a bunch, Lotte!
- Hi,
I'm also having the same issue.
I own a brand new asus laptop but can see the option for the 25 gb of storage in the dropbox plan.
How do I get help from you?
Moshe.
