You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Bob C
2 years agoExplorer | Level 3
How to free up space without doing an upgrade
Dropbox has 1,249 files. 2.83 GB used
Bob C wrote:
I discovered that I was backing up files from an external hard drive to my DropBox. How do I delete them?
- RichSuper User II
Bob C wrote:
Dropbox has 1,249 files. 2.83 GB used
You can free up space by removing files from your Dropbox. If you don't need the files, simply delete them. If they're needed, move them out of the Dropbox folder on your computer or download them from the Dropbox website to your computer and then delete them.
You can also earn additional space through referrals.
- Bob CExplorer | Level 3
I discovered that I was backing up files from an external hard drive to my DropBox. How do I delete them?
I removed my external hard drive from my desktop.
- montanophotoNew member | Level 2
I have earned additional space from referring users. Will I lose that space if I upgrade temporarily?
- RichSuper User II
montanophoto wrote:
I have earned additional space from referring users. Will I lose that space if I upgrade temporarily?
No. In fact, the amount of space you earned through referrals will double to 1GB for each referral for as long as you're on a paid subscription. If you cancel the paid subscription and go back to a Basic account, all referral space will be halved back to 500MB per referral, just as you have today.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!