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Forum Discussion

hugoca's avatar
hugoca
Explorer | Level 3
7 years ago

How long does Dropbox take to reflect freed up space on an account?

Hi, I have 6GB of space in dropbox that has been all used. Then, I removed a set of files (of about of 5GB) and my dropbox didn't (yet) re-calc'ed the free space.   Do I need to do anything t...
FAQ
Storage space
  • Mark's avatar
    Mark
    7 years ago
    Deleted files do not use quota.

    As I said before what is the Share folder using?

    That space on the website IS correct. So if its still large you've a large file still hidden within your system somewhere.
hugoca's avatar
hugoca
Explorer | Level 3

Thank you Walter. I did removed a large set of date away from dropbox (per your suggestion 4.). Still says that I have 7.12 GB out of 6.5 GB used. It shouldn't be that way, since I removed 5GB...

Mark's avatar
Mark
Icon for Super User II rankSuper User II
7 years ago
Do they still appear at www.dropbox.com/home ?

What is the 7.21gb quota used as - how much is in Shares?
  • hugoca's avatar
    hugoca
    Explorer | Level 3
    7 years ago
    No. They dont appear on the we, nor on the file explorer.
    Little or no files are shared or received via shared folders.
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago

      Have you tried removing files from your local Dropbox Folder (on your computer) hugoca? 

      • hugoca's avatar
        hugoca
        Explorer | Level 3
        7 years ago
        Yes. They aren't on the Windows file system anymore. Then I permanently delete on the web. two weeks ago.

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