We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
stanleykorn
2 years agoExplorer | Level 3
Erroneous "Your Dropbox is full" message
I keep getting the message that my Dropbox is full when I haven't yet used any space!
- 2 years ago
stanleykorn wrote:
I didn't ask Dropbox to back up my files.
Dropbox doesn't enable this feature on its own. You either went into Preferences and enabled it manually, or clicked too fast through the process and enabled it when you installed Dropbox (if you just accepted all the defaults, you enabled it).
Rich
Super User II
stanleykorn wrote:
I keep getting the message that my Dropbox is full when I haven't yet used any space!
Check your Backups page.
stanleykorn
2 years agoExplorer | Level 3
I didn't ask Dropbox to back up my files. Why is it doing so and how can I stop it from backing up my files?
- Rich2 years agoSuper User II
stanleykorn wrote:
I didn't ask Dropbox to back up my files.
Dropbox doesn't enable this feature on its own. You either went into Preferences and enabled it manually, or clicked too fast through the process and enabled it when you installed Dropbox (if you just accepted all the defaults, you enabled it).
- stanleykorn2 years agoExplorer | Level 3
I was able to stop Dropbox from backing up my files, but that didn't solve the problem of removing the files from Dropbox that had already been backed up. Rather than deal with the latter problem, I decided to uninstall Dropbox. I can always reinstall it if I have a need for it in the future.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!