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Forum Discussion

EHrl-789's avatar
EHrl-789
Explorer | Level 4
4 months ago

Dropbox wrongly says my Basic account is over the quota limit.

My Basic Account DID exceed the 2GB limit. I promptly reduced contents to 477 MB. There are NO BACKUPS taking up space. I am STILL getting reminders that my Account is full. I have screenshots ...
Dropbox Basic
Error Messages
Storage space
KOIN's avatar
KOIN
New member | Level 2
4 months ago

Hi, exactly the same problem here.  I have been using Dropbox since 2018, and always was a happy customer.  Now I hardly use 750 MB, and still, Dropbox is stalking me with messages saying my account is full, and will not synchronise anymore.  HELP !

 

It says : 733 MB normal files and 1.3 GB shared files.  But I don't share with anyone else.

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