You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
mattritzman
13 days agoNew member | Level 1
Dropbox storage reduced from 17 GB
As an early adopter and through referrals and other promotions, I had 17 GB of storage. This morning I received a notification that I exceeded my 2GB storage allotment. It looks like I may have mo...
Walter
Dropbox Staff
Thanks for the screenshot mattritzman - could you also send us a full-screen screenshot of what you see in your referrals page, both in the "From referrals" and "Other ways you've earned" sections?
mattritzman
11 days agoNew member | Level 1
Here it is.
I know where this is going, and I understand that if I can't point to the bonus space earnings, I really don't have a leg to stand on when I claim to have more space than I currently have.
What I'm saying is that I was sticking within my allocation, and something triggered a reduction. I'd like to know what that trigger was. I also find it annoying that I wasn't given a heads up in advance.
- Hannah11 days agoDropbox Staff
Thanks for the update and the screenshot, mattritzman.
Can we actually send you an email, so we can take a look into this internally?
- mattritzman11 days agoNew member | Level 1
Sure.
- Hannah11 days agoDropbox Staff
Thanks, mattritzman, I just emailed you, so I'll see you there.
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