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Forum Discussion

stephenroberts999's avatar
stephenroberts999
Collaborator | Level 9
11 months ago

Dropbox says my account is full. But...

Hello, I have a free Dropbox account. I just now swapped out an active PC and swapped in a new PC. I was a bit unsure about the install of the new PC on Dropbox, so I deactivated it and did a new in...
Desktop
Dropbox Basic
Storage space
  • stephenroberts999's avatar
    stephenroberts999
    11 months ago

    Hi Rich!

     

    Thanks for your reply. But (slaps forehead) turns out this 'problem' was of my own making. I mistakenly uploaded a large file which put me over the free-account size limit. I deleted it from Dropbox and all is now good. I should probably just go ahead and upgrade to the "+" version.

     

    Thanks again. My experience with the DB community is that you and other community participants are consistently providing a very valuable service to Dropbox users. Many Thanks!!!

Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 months ago
stephenroberts999 wrote:

I think during the install of the new PC my files for some reason got uploaded twice to Dropbox.

You likely activated the backup feature during the install. Check your Backups page.

  • stephenroberts999's avatar
    stephenroberts999
    Collaborator | Level 9
    11 months ago

    Hi Rich!

     

    Thanks for your reply. But (slaps forehead) turns out this 'problem' was of my own making. I mistakenly uploaded a large file which put me over the free-account size limit. I deleted it from Dropbox and all is now good. I should probably just go ahead and upgrade to the "+" version.

     

    Thanks again. My experience with the DB community is that you and other community participants are consistently providing a very valuable service to Dropbox users. Many Thanks!!!

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