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Forum Discussion

jcgraham's avatar
jcgraham
Explorer | Level 4
3 years ago

Dropbox on computer showing different storage amount than Dropbox on web

Hello  I accidentally started a free trial of Plus and when I was loading files from my voice recorder onto my computer, dropbox asked if I would like them backed up. I agreed, even though I had wa...
Quota
Storage space
  • Rich's avatar
    Rich
    3 years ago
    jcgraham wrote:

    It says I have over 6 GB of material but if I look at properties on dropbox on the computer, it says there is only about 3.4 GB. I cannot find the missing 2 GB of files to delete them

    Check your Backups page.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
jcgraham wrote:

It says I have over 6 GB of material but if I look at properties on dropbox on the computer, it says there is only about 3.4 GB. I cannot find the missing 2 GB of files to delete them

Check your Backups page.

  • jcgraham's avatar
    jcgraham
    Explorer | Level 4
    3 years ago

    Thank you. Mystery solved. I think I have managed to delete the backup and it is syncing once more! 

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