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Forum Discussion
Do I have to upgrade because an account I have been given access to has exceeded my storage limit?
I have a basic free Dropbox account with 2.25GB of storage. I have been given access to a client's paid account to be able to access and edit their docs when needed. I want to use my own Dropbox acco...
IrisConsultingNE wrote:
I have been given access to a client's paid account to be able to access and edit their docs when needed. ... My account is saying I've exceeded my storage limit and files have stopped synching ...
You haven't been given access to their account. You've been invited to join a shared folder. When you accept, you're adding the folder to your own account, so you need enough storage to hold it. You're not directly accessing a folder in their account. You have your own copy of the folder, and it syncs with theirs.
You'll either need to upgrade your account or, if you only need view access, ask them to send you a shared link instead.
Rich
Super User II
Super User II
IrisConsultingNE wrote:
I have been given access to a client's paid account to be able to access and edit their docs when needed. ... My account is saying I've exceeded my storage limit and files have stopped synching ...
You haven't been given access to their account. You've been invited to join a shared folder. When you accept, you're adding the folder to your own account, so you need enough storage to hold it. You're not directly accessing a folder in their account. You have your own copy of the folder, and it syncs with theirs.
You'll either need to upgrade your account or, if you only need view access, ask them to send you a shared link instead.
Thanks for the answer...
If I am solely using Dropbox for their files that would mean both the client and myself are paying monthly subscription fees for the same content, right?
- Mark
Thank you 👍
- Rich
IrisConsultingNE wrote:If I am solely using Dropbox for their files that would mean both the client and myself are paying monthly subscription fees for the same content, right?
Same content, but you have your own copy of those files in your account. You are not directly accessing the same copy of files in their account. You have your own copy and when you make changes to those files, the changes are synced to the copy in your client's account.
