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Forum Discussion
Laurie Solle
4 years agoExplorer | Level 4
'Desktop' can't be opened because the original item can't be found.
I have a Mac. I went to use Dropbox to upload some files. I got a message saying I needed to update.
I followed all the prompts that popped up and ended up with Dropbox copying or moving my deskt...
- 4 years ago
It sounds like you have enabled the computer backup feature.
Could you try disabling it using these steps, which will then give you an option to move the file back to their default location.
Walter
Dropbox Staff
Hey IWantMyFilesBack, sorry to hear about this.
It sounds like you might have enabled the Dropbox Backup feature at some point on your computer.
If that's the case, you can disable it as outlined here.
Sosaconsal
2 years agoNew member | Level 2
Hello. I'd tried everything. Finally I decided to go to an Apple Service to solution this issue. Obviously, I paid. And it happened one month ago, approximately: Dropbox customer support is lousy...
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