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lampis's avatar
lampis
Explorer | Level 4
3 years ago

All files deleted but dropbox still full

Hello,   I have deleted all my regular and shared folders, restarted dropbox on all devices, and unlinked and re-linked my account across all devices—but dropbox STILL complains it's full. Does any...
Quota
Storage space
  • Jay's avatar
    Jay
    3 years ago

    Hi lampis, thanks for bringing this to our attention.

     

    Is it possible that you have enabled any backups on your account?

     

    This will help me to assist further!

carolebw8's avatar
carolebw8
New member | Level 2
All files deleted but dropbox still full
 
 
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi carolebw8, could you check if you have any backups enabled on your account?

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