We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
4 years ago

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?  
Dropbox Basic
Error Messages
Share
Shared Links
  • Walter's avatar
    Walter
    4 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey darenas19, sorry to hear about this.

 

How long has it been since you first got this error? Did you get an email from Dropbox informing you that your shared links were banned in the past perhaps?

 

If it's been a while, would it be OK if we reach out via email to investigate further? 

darenas19's avatar
darenas19
New member | Level 2
3 years ago

Hi Walter

 

How long has it been since you first got this error?

  • Since saturday

Did you get an email from Dropbox informing you that your shared links were banned in the past perhaps?

  • No, I've not been informed about this

If it's been a while, would it be OK if we reach out via email to investigate further? 

  • Yes, please. Need to share 2 folders. Casually, 1 of them "stop sync", so we "delete" the link and the share options to resend the invitation and got this issue
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey darenas19, I just sent you an email, so we can look into your issue.

     

    Just get back to me when you can!

  • darenas19's avatar
    darenas19
    New member | Level 2
    3 years ago
    Ok. Allready answered. Thanks!!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!