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Forum Discussion

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
4 years ago

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?  
Dropbox Basic
Error Messages
Share
Shared Links
  • Walter's avatar
    Walter
    4 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

Tihz's avatar
Tihz
Explorer | Level 4

Hello, I have the same issue on my account.

Could somebody have a look please ?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi Tihz, I'd be happy to help! 

 

I just sent you an email, and I'll be glad to continue troubleshooting with you there.

 

See you!

  • darenas19's avatar
    darenas19
    New member | Level 2
    3 years ago

    Hi Megan!

     

    I'm having the same issue, can't share a folder. My partner and I, bought, have enough space in our accounts for the folder.

     

    Could you help me?

     

    thanks in advance!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey darenas19, sorry to hear about this.

     

    How long has it been since you first got this error? Did you get an email from Dropbox informing you that your shared links were banned in the past perhaps?

     

    If it's been a while, would it be OK if we reach out via email to investigate further? 

  • darenas19's avatar
    darenas19
    New member | Level 2
    3 years ago

    Hi Walter

     

    How long has it been since you first got this error?

    • Since saturday

    Did you get an email from Dropbox informing you that your shared links were banned in the past perhaps?

    • No, I've not been informed about this

    If it's been a while, would it be OK if we reach out via email to investigate further? 

    • Yes, please. Need to share 2 folders. Casually, 1 of them "stop sync", so we "delete" the link and the share options to resend the invitation and got this issue
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey darenas19, I just sent you an email, so we can look into your issue.

     

    Just get back to me when you can!

  • darenas19's avatar
    darenas19
    New member | Level 2
    3 years ago
    Ok. Allready answered. Thanks!!

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